Comfort Infant Seat
Recall & Customer Satisfaction Program
Dorel Juvenile Group (DJG), in cooperation with the National Highway Traffic
Safety Administration, is conducting a recall for the handle trim screws on
the Comfort Infant Car Seat. Dorel Juvenile Group is also conducting a
Customer Satisfaction Program regarding the car seat base.
Some consumers have had issues with the screws on the handle trim loosening
or coming out. To address this, DJG will send a repair kit for the handle
which will include a set of replacement screws that have been revised to
correct/prevent the screws from loosening or coming out. Your kit will
include complete instructions.
Some consumers have also been unhappy with the compatibility of the base
in certain vehicles and also have experienced difficulty during
installation. DJG will replace the original version of the base, at no
charge, with an updated base.
The Comfort Infant child restraint system meets all applicable Federal
To find out if your car seat is affected by the recall and to participate
in our Customer Satisfaction Program, please click on the link below,
or call our Comfort Infant Recall Hotline at 1-877-229-1374, Monday
through Friday, 8AM to 4:30 PM EST
Click here to see if your car seat is an affected model.